I canceled the financing by phone with the Pentagon Credit Union and with Ally bank. the mechanic then informed me that MERLEX told them not to give the car back to me and that I should call "walter". https://www.ripoffreport.com/reports/merlex-auto-group/arlington-va-22201/merlex-auto-group-dealer-committed-a-fraudulent-deal-selling-me-a-car-arlington-va-1446138, Merlex Auto Group Mike - saleperson Gave me the advertised price of a vehicle then raised it $12,000 Arlington VA, MERLEX AUTO GROUP SOLD A CAR WITHOUT DISCLOSING ISSUES Arlington Virginia, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. Flew in two days later from Georgia. DO NOT PURCHASE A CAR FROM HERE! Little did I know, for him, it was a phone call away! Please DO NOT patronize this business. Blessing in disguise They outsource all of their work to Philippines who do not know the basics of the English language. I Talked with a sales person who handed me the set of keys and walked away. I didnt bother to haggle and walked out, DO NOT BOTHER WITH THESE PEOPLE. He asked me what I wanted in a car and I showed him a video of the car I really wanted to see if he could get close to that. Caution!! He ordered Walii to move his car, he was clearly upset that he was caught in a lie! Great deal, I thought. Merlex Auto Group was started in 2014 bringing the highest quality luxury certified pre-owned cars and trucks to the DMV region. I continued to call, he would not respond yet he was completely available prior to selling the car. Off course Nothing! A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. BBB Business Profiles may not be reproduced for sales or promotional purposes. 235 Reviews. I informed her, ok but was waiting to hear back from the sales person. Be kind to yourself and spend your hard earned money elsewhere. The salesmen are very professional and told us everything we needed to know about the, We bought our Lexus RC350 from Merlex on 5/10 and the, Yelp users havent asked any questions yet about. Although the manager Walter swore, that the car was clean. :$6K . Estimated amount consumers saved since 1997: $15,590,010,907. Got a particular new car in mind? The second bank is ALLY. Merlex Auto Group's headquarters are located at 1105 N Glebe Rd, Arlington, Virginia, 22201, United States What is Merlex Auto Group's phone number? Price of the car is $14,966. WARNING! I submitted an application to police. Poor professionalism from sales person I received, good selection of cars but also in poor condition (no gas, flat tires), unreasonable dealer fees. Audi MMI Navigation Plus w/MMI TouchDriver Assistance Pkg, By using this service, you accept the terms of our. Search consumer complaints, reviews and information about merlex-auto-group. DO NOT TRUST RAY! They have the best inventory of lux cars. Dominate search results. BUT MIRACULOUSLY, HIS NAME IS ON MY CONTRACT AS THE PERSON WHO SOLD ME THE CAR. After that call, employee Sid gave me Bill of Sale. Great deal done. Sales hours: 10:00am to 8:00pm. We purchased a car from MERLEX 2 Weeks ago! 30 minutes later the sales person asked for an additional minor piece of information. 3.4 (644 reviews) 1105 N Glebe Rd Arlington, VA 22201. LOS ANGELES CALIFORNIA, Joseph Ilardi Joe Ilardi, joe_drFizzy, Journey Hemp co, Joseph Ilardi is a drug using, perverted womanizing creep Orlando Florida, Amazing Offer LLC Amazing Assets LLC Amazing Flipps LLC Michael Hilliard Ray Haynes Brittany Kerr Michael Williams They find houses of people that have died having little to no family. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Wondering if a report is missing? Hiding negative complaints is only a Band-Aid. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Vehicle listed- Price excludes Taxes, Tags, Processing and other fees. Dont trust this dealer! You will be sorry. Yet, i have never met him before this day!!!!!! Horrible customer service. Merlex needs to apply this principle!!!! My owners would have either fired him or fired me for not firing him the way he acted on the phone. Purchased 2015 ******** **** ***** July13 2020 during COVID. Directions. BEAUTIFUL CAR WITH LOW MILES! That following morning, the diagnostic was done and Ray no longer picked up his phone, instead of answering, he constantly sent me to voicemail! Sales. We provide a vast selection of high-quality used vehicles, exceptional car care and customer service with a smile! He should not only have the vin immediately in front of him, but he should also have a list of the options so they could book it out correctly for the bank. Thursday, I dropped off the car at their mechanic after my mechanic took a look and assured the damage. After everything with the vehicle checked out, I went to speak with the managers Walter and Alberto who made the process of purchase smoothly and quickly. Napleton will pay $10 million to settle the lawsuit brought by the FTC and the . Ally bank gave me the reference number. They are hard to deal with and VERY unprofessional!! Search job openings at Unique Auto Import. Some of the employees are rude and not helpful. The saleman told us that they had the car for 140 days, had $2K in the car for detailing and oil changes, and would not honor the Truecar price I was sent, this after telling us how great the car was and that if we didn't buy it he would. After discovering THOUSANDS OF DOLLARS worth of problems, Ramil proceeded to not answer the phone and send me to voice mail. Reviews. 2019 LAND ROVER RANGE ROVER SUPERCHARGED Shopper, They were pretty good with customer service and the car prices where average, Pretty good. Bully there way in and steal your home. I got back to the house and discover that the truck price (according to the website) was now $28,966 - nearly $4,700 more than it was hours earlier. Who is ED Magedson - Founder, Ripoff Report. Merlex Auto Group. He was able to find the exact vehicle in my video and made sure that everything was covered at the best price. There I was told that car needed a new engine! IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Made an internet inquiry, had 2 responses, one from Mike and one from Grace. Thank you for bringing this to our attention. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Tell us has your experience with this business or person been good? Find out what works well at Merlex Auto Group from the people who know best. We offer: BBB Business Profiles are provided solely to assist you in exercising your own best judgment. 1 mile away. Here at Merlex Auto Group, it is our mission to be the automotive home of drivers in the Arlington, VA area. Has your experience with this business or person been good? Both the Pentagon Credit Union and Ally bank were notified that the car returned to dealership MerlexAutoGroup and that the transaction is fraudulent. There was a problem with your loan.". Upon arriving at the dealership, the scene was a little chaotic and unorganized. Before that, I got by phone confirmation of the availability of the car 2015 Toyota Camry and that the price is as advertised $14,966. Grow your business. I got information about financing: Amount $20,263; 72 months, $328.99 monthly payment, 5.2% rate. All business will get complaints. WE FINANCE EVERYBODY - Call Our Sales Department For More Information. i knew something was fishy because it seemed there was a problem all of a sudden when it was time to fix the car issues! THIS IS FRAUD! Serving the greater Arlington, VA area, our full lineup of quality previously owned vehicles means that you can find what you are looking for at Merlex . Appfolio Charged $538 to charge card and I never heard of them!!! Than hung up on me. Clerks from Bank Ally call me every day. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. I agreed. BBB Business Profiles generally cover a three-year reporting period. we have that vehicle on the lot and come and talk to Jessie. (I was looking for financing for my daughter, starting April 1, when she starts her new job). This business is unclaimed. Browse Lexus IS 250 vehicles in Centreville, VA for sale on Cars.com, with prices under $99,999. We left negative reviews of our experience. On March 19, 2018, Monday, I returned the car and the cars key to the MerlexAutoGroup, to their selling place at 1105 N. Glebe Rd, Arlington VA 22201. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. I am a return customer and they as last time they treated my husband and I with s. 6. I signed the pages where the employee pointed with a finger. 2. bring someone with you at all times if you are dealing with merlex or any of their family, This is a review from some one who bought a car from here TWO DAYS AGO! (I checked it by calling to Arlington police department). The contract legally bound you to the terms and conditions contained thereinyetyou didn't even bother to READ what you were agreeing to! Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator, Stephen Komorek API International Group Investigators, Matthew Paul Lee - World Wide Consulting Group, Neptune Auto Transport LLC - Ibrahim Salah - Thief - Fraud - Scammer - Very Unprofessional. It looks like they advertise low prices to get you to come there and then show you their more expensive cars. The car I made an appointment to see and drove 90 minutes for was not on the lot. That Friday, i noticed that their mechanic was extremely slow with coming up with a quote. YOU HAVE BEEN WARNED! They have hidden fees. READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Merlex Auto Group. Merlex - the masters of bait and switch. I contacted "Walter" who quickly asked "when can i come in? 1105 N Glebe Rd He said no way. Phoenix Arizona, Real Estate Fraud, Real Estate Scam Artist, Dolly's Stampede Dixie Stampede Dixie Gone Mad Pigeon Forge Tennessee, Cincy AutoMall Cincy AutoMall LLC., Cincy Auto Mall LLC. UniCourt uses cookies to improve your online experience, for more information please see our Privacy Policy. Completely Dishonest and Fraudulent!!! After i emailed and showed proof of what was going on, The VA police gave me 4-5 VA agency numbers to quickly start an investigation have them looked into! Ford F150 was advertised at $24,277. He replied "just let me know what the issue is and my mechanic will take care of it." And of course, they tried to up sale me another auto on the lot. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. I said I was not pleased but sh-t happens. The Merlex Auto Group Way. TERRIBLE PAINT JOB SOLD ONLINE Fairfield OH, Stephen Komorek API International Group Investigators Stephen Komorek & Pat Welsh Fraudulent, Stole Valor, Criminal fake Detective Wellston Ohio. Fast service. Of course they should have been but in the final analysis, it's up to YOU to use common sense and be a smart consumer. I have bought over 20 cars in the last 18 years. its only been two weeks and he has proof he put down what you asked for.". Advertisers above have met our
Consumers love to do business with someone that can admit mistakes and state how they made improvements. I visited Arlington Police Department. When I told MIke it was his car and he should have the vin right there, he mumbled something incoherent and then hung up on me. i brought the car back to Ray and told him i was taking it to Lexus for a Diagnostic. February 2022 check engine light comes on again. 7. CAME ALL THE WAY FROM WEST VIRGINIA FOR THE SUBARU WRX STI. Domain Created. The manager of MerlexAutoGroup called to Pentagon Credit Union and apply for the Auto loan for me. He wanted me to take it to his mechanic, i felt more comfortable taking it to Lexus to find out what's wrong. I asked why they sent money, if they were notified that the car had returned to dealership MerlexAutoGroup, and that the purchase deal is fraudulent. 4. This time I decided to take to ******** dealer. i texted him to see what was the hold up he told me to "contact Walter". Why is this public record being published online? 1105 N Glebe Road, Arlington, VA 22201. Merlex Auto Group Dealer committed a fraudulent deal selling me a car. This report was posted on Ripoff Report on 06/05/2018 11:08 AM and is a permanent record located here:
Another car stalled out and wouldn't restart within 50 feet of the lot. |. We inform our customers with the most accurate information we have at the time. Here at Merlex Auto Group, it is our mission to be the automotive home of drivers in the Arlington, VA area. He said I should arrive at MerlexAutoGroup, to their selling place on 1105 N. Glebe Rd, take the car, and drive it to my home. Write a review. Now please pay attention to this the fraudulent actions kick in!! He then texts me "if i am having any problems, contact the salesman! Visit Dealer Website. Merlex gave me a great experience. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Very informative. This rating includes all reviews, with more weight given to recent reviews. I get it that they have a number in mind but the market is going against them v-a-v value.they should seriously entertain "low ball" offers. I called "Mike" again to complain - was told in so many words "too bad we can do that" to which I responded that there are laws against this sort of bait and switch. Child safety. After I contacted the dealer on their 2014 Mercedes E-350 4 matic with the Amg package their price went from 10,996 to 14,996. Court documents are not available for this case. I returned home by my car. Copyright 1997-2023 Ripoff Report. Buy at your own risk!! Who's crazy enough to start this website? I was assured I'd still get first crack at the truck by a guy named "Steve" once it was out of the shop given my hour-long trek to Merlex. BBB Business Profiles may not be reproduced for sales or promotional purposes. Owners who claim this profile can update information, boost SEO, and more. By continuing to use this website, you agree to UniCourts General Disclaimer, Terms of Service, Poor service, 2018 CADILLAC ESCALADE ESV PREMIUM LUX Shopper, I did not like that the price Changed after making a deal the deal changed from taxes and shipping charges ,to a complete Price change did not enjoy the experience with this company. 1492 customer reviews of Merlex Auto Group. https://www.merlexautogroup.com Safety status. When I arrived 1hour and 20 minutes later of course NO auto and get this NO Jessie, first they told me Jessie was working with another buyer, then I was told there is no Jessie here. Bought the car was clean everything was ready. Please teach me how to make the bank stop frightening me. strict standards for business conduct. It was approved. RUN. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Called/ texted Merlex to inform them and see what they can do. All rights reserved. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! I decided to head out to Merlex this morning to take a look at a gorgeous black on black X6 that they had on their website. 1105 N Glebe Rd, Arlington, Virginia 22201. Search listings from Merlex Auto Group in Arlington, VA to find the right vehicle for you. Okay, so here is my HONEST testimony and FEEDBACK of dealing with MERLEX Auto Group!!! Walter gave me the discount I needed to secure the purchase. Ass Fks, Stay Away! Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife BBB is here to help. It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. Choose a car and the dealer will bring it to you for a no-obligation test drive. We're all concerned about COVID-19. Mike seemed to have no recollection of our earlier conversation and the only thing he knew about the car was, "it's still here." Job closed due to COVID so I hardly drove car after that fixed! Start the purchase online and the dealer will deliver the car and the paperwork to you. I ha ve never met Walii before this day! One of the best Used Car Dealers, Automotive business at 1105 N Glebe Rd, Arlington VA, 22201 United States. This profile is powered by Birdeye. He couldn't talk then so I got a return call 5 or 6 hours later. Come Jan2022 job reopened so I started to use car frequently. Job. United States. I am beyond grateful for this business for making this possibility of driving off the lot with a beautiful X6 possible. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. The final on road price was 10K higher. The case status is Other. (703) 214-3598. 3.7. I have brought this up to my team and we will be working on improving our sales experience. Each time, I was told someone just put a deposit down on that, They consistently and systematically advertise cars that they sold months ago showing a low price on the add to draw you in, once you are there, th, They have the best inventory of lux cars. Research, browse, save, and share from 21 IS 250 models in Centreville, VA. Check reviews anywhere about this place! We're sorry that the vehicle you were interested in was sold from the moment you first inquired to the moment you showed up at our store. Sadly, the first salesperson advised me that the vehicle was sold the next day. We DO NOT remove reports. The posting time indicated is Arizona local time. As a matter of policy, BBB does not endorse any product, service or business. The owner Ray should NOT BE TRUSTED. I guess I was supposed to do HIS job for him. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. which was weird because I dropped of the car. Merlex Auto Group. ", He was the salesman. Abundance Media Group AMG Abundance Media Group is a fraud and corrupt agency. Find more than 112,707 complaints| Ripoff Report As soon as I got to the dealer, I was greeted with kindness and hospitality by JJ and Rand. Terrible experience with them. JULIAN TOOK VERY GOOD CARE OF ME. All Dealer Home Services must comply with state or local ordinances. Corporate Advocacy Business Remediation and Customer Satisfaction Program. In the original write up they said that the car ran perfectly. Directions This case was filed in Arlington County Courts, Arlington County General District Court located in James City, Virginia. If they would have ripped me off as planned I'd have 100 bikes on there property within an hr making this an equal outcome. As he spoke to me he was rudely carrying on other conversations and i wasnt sure when he was speaking to me or someone else. Car dealership. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business!