Once you plug it back in, you should see the Fire TV logo as the device boots back up. To install an Amazon Fire TV Stick, plug the power cable into the power adapter and the Fire Stick, then plug the adapter into an outlet. When I was able to get in I removed some apps but still it reset again. have this problem, My Firestick quit working. My fire tv asks for registration after several days being registered. It works like it did 6 years ago. Head into the settings of your Fire TV device and open the display and sounds tab. Your settings should be accessible after you reset the device. VPN services are provided by loads of different companies around the world and cost between about 4 - 6 per month. This email address is currently on file. Thats exactly what mine is doing, and none of these suggestions are working. You can watch the video or follow the instructions below: The STV Player app already installed on your smart TV. If so, follow these steps: Step 1: Download the Fire TV app for Apple or Android. Ive done everything unplugged the power from the stick, rebooted my wifi 3 times. The new feature uses a Bluetooth protocol known as Audio Streaming for Hearing Aids (ASHA), along with special modifications for the specific needs of those who use implants. Mine is doing exact thing. Sorry, an error occurred during subscription. Its stuck on the updating screen and I factory reset it twice. Did u get it to work? So, I turn on whatever in the evening, and remove the batteries. Same problem. I just got another new firestick and Ive got a Toshiba tv. It wont even let me try to reconnect my Wi-Fi. Try updating to this through Home > Settings > Support > Software Update > Update Now. Who needs to be held accountable? I tried everything and still get only the logo. checked internet unplugged everything, it is ok with Netflix just TV channels. in. If you turn your Fire Stick on and it sits on the logo loading screen, wait at least 10 minutes to see if the issue resolves itself. Ive unplugged the stick from power and changed HDMI ports then changed it back again. Go to Home > Settings > Support > Self Diagnosis > Reset Smart Hub. On your hunt for a new TV, you've probably read up on QLED and OLED technology, but what about laser TVs? Frustrating. Im having the same problem. Usually, the easiest way to do this is to unplug the router, let it sit for about a minute, and then plug it back in and wait for it to go through its boot-up process. These errors are. If you have issues using the Fire TV app, begin by ensuring that you are connected to the same Wi-Fi network as your Fire TV Stick. Ideally, it would be best to connect the Fire Stick directly to the wall. We are aware some users are being directed to the Personal Details page after signing in or clicking on content. How to reset or else. If the logo is displayed on your television screen, your device is likely stuck. Scroll to the right and select the option that says My Fire TV. Remote control batteries are fresh. If youre having buffering issues with your Firestick, there are a few things you can do to hopefully improve the connection. Tried the trick of holding the selector button and play/pause button together still nothing. If a specific app is having trouble connecting to the internet or loading content, uninstall it, restart the Fire Stick, and reinstall it. I was going insane because like you said there was no time to do anything. in. Firestick worked fine then next day it didnt. Weeks after purchasing it. Also, have you tried a Smart Hub reset of the TV? In many cases, restarting the device and WiFi router can help. The last thing you can try if the Fire TV device is still only displaying a blank screen is to make sure the device is connected properly to your TVs HDMI port. A VPN allows you to pretend you are in Scotland so STV will stream you whatever you want to watch no matter what country in the world you're in. Mine started this same thing yesterday. https://www.digitalspy.com/tech/a484525/stv-player-now-available-on-samsung-smart-tv/. I agree, starting early January, two Echo dots and one fire tv and one firestick all stopped working the same time the same day, and same as you i tried everything, appeasing Amazon reps, knowing everything they suggested wasnt going to work because i had already tried every damn thing suggested., Alexa is having understanding me right now, and three months later she still is, my correct password is apparently wrong and fire tv will not log in to Amazon, producing a tv screen picture that moves left to right constantly, re registering is failing every time, after 3 hrs on Amazon rep tells me my device must be broken, what all four of them same day, no worries she offered me 15% trade in for brand new, not a damn chance, as i know i would have the same issue with new devices. Ive had my voice searching capable firestick for about 12 years now, and , it has always worked amazingly. The other, doesnt respond 80% of the time. I have bought an Amazon firestick which plays ok but it has a different version of player ( 4.11.2 FTV ) my tv version is is 4.1.2, 19-09-2021 Step 2: Double-check that your television is set to the correct HDMI input for your Fire TV Stick. Spoke to Amazon. AI Voice Cloning Is Coming to Your PhoneHere's Why You Need to Be Careful, Bandcamp Doesnt Need to Replace Streaming to Win Big, Garmin Expands Its Running Watches Lineup With Two New AMOLED Models, UPDATED: Microsoft's Bing Chatbot Has Three New Personality Types, Xioami's New AR Glasses Highlight the Design Challenges Apple Faces, Why All These New AI Chatbots Are Fighting So Hard For Your Attention, Conversational AI Like ChatGPT May Soon Have a Face That Looks Human, TikTok Launches Robust New Parental Controls to Limit Screen Time for Kids, Extra: Why Fire Sticks Show Black Screens. I want a refund! It helps if I restart fire stick thru settings, but now Im having to do every e evening. in, same problem. Plus watch STV and catch-up on missed shows (if you live in our broadcast area) Dont be afraid of losing your apps. Today's tech news, curated and condensed for your inbox. I unplugged the Firestick and my WiFi but it still wont work right. Thats the same issue Im havinghave yall been able to fox yalls? Thats a storage issue?!!! March 1st and my stick says installing updates. Then stopped within 30 seconds. Step 3: Check to make sure that the Fire TV Sticks power source is plugged in properly. It just blinked out in the middle of a program, and nothing I do works. But now what! Didnt help. You can reboot your Fire TV Stick by holding the select and play/pause buttons at the same time for about five to 10 seconds. I tried to reboot with remote and the light doesnt even come on and I put new batteries..I have unplugged everything, even WiFi!!! Amazon helpful but Im about to bin the firestick and just buy a smart TV. Step 1: If your Fire TV Stick doesnt turn on, make sure that the remote has fresh batteries and that it isnt the issue. Both have many problems mainly that on start up the full Home Screen does not open, and if it doesnt despite opening apps they dont work? Amen, I have the same problems with the fire stick. 05:10 PM If your content isnt loading correctly when cast, double-check to ensure youre using the proper settings and apps. Then bought a new extender and power cord. We put them up against each other in our Fire TV Stick versus Fire TV Stick 4K Max versus Fire TV Cube roundup to help you decide. The 2023 MLS season finally is upon us, with 13 games on Saturday, February 25, and one more on Sunday, February 26. Your email address will not be published. Can I watch STV when I'm on holiday? This cleans up the temporary files stored on its storage and helps you start afresh. May change to ROKU. Was working fine yesterday morning. Why Does My Fire Stick Have a Black Screen? I also changed the batteries even tho they were not that old. Depending on which of these issues youre having, your most likely fix will change. Freezes on logo at restart. Ive tried everything as well. Im glad its not just mine but what is the real solution? Lets see, when I go onto a program I want to watch it comes up in the top left hand corner LiveNet error??? That said, many of the most common issues can be cleared up by restarting your Fire TV Stick and sometimes your router as well. Why is Chromecast not showing on my iOS app. I only had 5% free space on the drive. Having an issue too. 10:30 AM New 4k fire stick and it keeps going to the restart screen. The best soundbars 2023: which should you buy? Fire Stick works when connected directly to one TV but when connected through HDMI hub to be available to other TVs have good video but NO SOUND. Might have to call a number for customer service. Same problem, very frustrating, mine is brand new and the second one Ive got!! The last resort is a factory reset. The joy of watching TV went away when none of my HULU channels worked without delays and stopping, sooo not worth it. Scroll down to the menu option marked Restart and select it. If you notice a delay between the sound and picture, go to Settings > Display and Sounds > Audio > AV Sync Tuning. It started with buffering and now it says network disconnected. Finally, the nuclear option. Using Googles speed test is a good way to make sure your internet is working properly, and it will tell you whether you have the bandwidth for streaming along with your results. It's important to note that resetting your device will clear out all settings and personalization, returning it to the way it was when it first came out of the box. Same problems- drops app in middle of program and remote navigation is incorrect at times. All rights reserved. Enter the following fields; first name, last name, create a password, date of birth, This is a known issue we are currently investigating. Mine arrived yesterday and is stuck Downloading the latest software. Piece of crap, This has just happened to me, I woke up from a nap to find it doing this, My fire stick just so shows fire TV all day and all night cant get it to boot up. It works fine, I only do not understand the battery drain. So frustrating!! If still issues possibility support has been withdrawn though previous information was that it was compatible with 2013 sets (which your model is), https://www.digitalspy.com/tech/a484525/stv-player-now-available-on-samsung-smart-tv/ Help guide herehttps://support.stv.tv/support/solutions/articles/2000007702-which-platforms-are-supported-by-stv-pl 17-06-2022 Ive done everything still not working.. fed up. I have 2 firesticks. It freezes when playing anything from Hulu. I cant figure out why. Just says fire tv in the screen all day and night. After, navigate to the App & games section to install your application again. Black screen & white Amazon logo, Monty Gentry How do you do the reboot/factory reset thingy you are talking about if all my screen shows is the word Amazon and the rest is black? https://support.stv.tv/support/solutions/articles/2000007702-which-platforms-are-supported-by-stv-pl Samsung Frame QE55LS03AAUXXU hard disk no content found. Ive had Firestick since 2019, and suddenly Feb 2022 I cannot maintain connection? I only have firetv showing up on my screen and been reading for a long time. Ever since Amazon updated their home menu, none of my fire sticks respond. Same thing. I wont buy a new one as all of my tvs, are now smart, but, I absolutely LOVE my firestick bc I simply say a movie, and poof, there it is. In Tv screen only shows Amazon but not working. Step 3: If your smartphone or tablet cannot find the Fire TV Stick, ensure that they are both on the same network and within 30 feet (10 meters). in. My query is can I switch two of the Amazon Firesitcks to see if it is in fact a Firestick issue. Search our help centre for help with out web site, Mobile apps or TV apps. Put my tv remote back where its suppose to be to watch tv hoping keeping it unplugged over night would fix it. This tip can also make a Fire Stick run faster if it feels sluggish. Gripping drama box sets, eye-opening documentaries, true crime and absolute classics. Other apps do update. Having issues using iptv Smarters app on firestick 4K. Step 2: Navigate to Applications > Manage Installed Applications. Otherwise, if all else fails, the factory reset will often clear up any issues at the cost of wiping anything stored on the device. Step 1: Unplug the Fire TV Stick from the television and its power source, reconnect it, and try again. Select Settings > My Fire TV > About > Check for Updates to ensure you have the latest version of the Fire Stick's operating system and apps installed. in, Hi Anne I am having the same issue with my Samsung which I bought in March Did you manage to resolve the problem ? Step 7: If clearing the app cache and data does not solve your issue, attempt to reinstall the app. I just bought a brand new one and tried setting it up on 2/25. Do they work after the factory reset or does the issue continues? A working Fire TV Stick is great, but its useless without your favorite media streaming apps. This is now a problem thats 3 firesticks I have had to factory reset in the past week, there is some kind of problem with the new updates as far as I can see. There shouldnt be any storage issues! of the page. What I have found is that the built in player has this issue. Not have Hulu, Netflix, showtime, discovery and two more apps? Internet good been restarted several times. Im not even sure where to go to fix this issue. Ive already spent HOURS following every single possible re-boot, reset & re-pairing option out there, including chatting with an Amazon CSR last night appeasing him/her by doing everything all over AGAIN and still, it boils down to they recommend buying a new remote (big surprise). Step 5: Plug in your Fire TV Sticks power source and wait for the home screento appear. mine has gone down tonight for 2nd tv. My firestick comes on but when I get to home page and try to navigate between items, it takes off on its own and will not let me open any app. Cookie Info: To find out how to manage cookies, see our cookie policy. Monty.I did this and it totally fixed the problem on both my firesticks. I have 3 tvs with Amazon Firesticks, One tv has no picture, only sound, some strange channel. postcode and select your marketing preference. It finally updated. Its also a good idea to try a different HDMI port on your TV if there are multiple. in. I kind of thought that was the reason because it worked perfectly fine when there was no snow! Gripping drama box sets, eye-opening documentaries, true crime and classics like Taggart and High Road. If your Fire Stick isnt loading content or apps as it should, try quickly clearing the streaming sticks cache. Amazon recommends that you try to make sure youre using the included connection cables first before trying any third-party cables. Did our solutions help you get past the problem? You can retrieve them from Amazon. Changed batteries in the remote still nothing. TV and internet working fine. Our Services use cookies to provide, analyse, improve and personalise your experience and to show you ads based on your interests. Im having the same problem and it just began happening last night. There are also speed test apps available on the Amazon Fire TV app store, but we cannot attest to how accurate these apps are. Restart your Fire Stick: Press Select and Play on the remote for 10 seconds to quickly restart your Fire Stick. in, Thanks James 4578 Guess Ill just have to do without on this telly. Having the same issues. To pair a remote to a Firestick head in the settings, select the add new remote button, and then hold down the home button on the remote for about 10 seconds. I have same issue except now it is stuck spinning on the firetv logo screen. Sometimes I have to reboot but not always,I am new to fire stick and it looks like a bad product. Ive changed batteries, tried the select/ play button. Power adapters and surge protectors can affect the stability of media devices such as streaming sticks. While youre waiting for this, it couldnt hurt to restart your Firestick device as well. Im in UK. This Bluetooth connection increases the bandwidth between the two devices which makes the Alexa voice control possible. I noticed the difference during that change too. My Fire stick has no sound after I switch from a TV app station to local antenna though the Amazon Recast. If the Firestick doesnt see your WiFi at all, then try to move the router and the Firestick closer together and remove any object, especially anything metal, between them if possible. The Alexa-enabled remote uses Bluetooth rather than IR like a normal remote, so it needs strong batteries to work properly. If your Fire Stick is not connecting to the internet while using a specific app, switch to another app to see if the problem is app-specific. Very disappointed!!! NONE of the recommended fixes have worked. It is very convenient having tested . Amazon suks. Robin, do you like your new Roku stick? By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. I out new batteries in the remote but it seems pressing the remote buttons brings about a completely different result than intended. Right John! You'll be presented with a web address and unique 5-digit code on your TV screen. May have something to do with updating the phone to Android 12? I have tried everything, the remote is not functioning at all. Not sure what to do now. No issues until about a month ago. Possible YouTube app problem back again, plus internet speed different on Samsung TV vs iPhone and MacBook on same WiFi network. Check the Fire Stick remotes batteries. Just launch. However, if youre experiencing issues with your Firestick not working, this guide will help you out. Step 1: If your television doesnt show anything other than a blank screen, begin by unplugging your Fire TV Stick, then plugging it back in. If it ceases to function, start by replacing the batteries, as this may solve the issue. 06:11 PM The good news is that there are a few things you can usually try that should get you back on track and watching your favorite shows or movies in no time. Best answer as I tried everything else and this is what worked for me! All rights reserved. Check your TV's HDMI input. First, you can uninstall and reinstall the app; then, try restarting the device. Using a third-party power adapter might not give the Firestick enough power, or it could have irregular power delivery, either of which could result in apps crashing or the device freezing up. In this part of the settings, youll see an option to Enable Display Mirroring. While many devices should be able to mirror your Fire TV even without this mode enabled, turning this on will make it easier for other devices to find your Fire TV. Let us know in the comments below, and, as always, thanks for reading. I am working my way through the troubleshooting online guide to no avail. 1 Firestick and I get issues daily. 2 TVs have no volume control with the Firestick and another one simply gives me an Amazon logo, center screen. and that's ok because we're here to explain all. Must have been like this forever. Follow the instructions to sync video and audio output. If this doesnt happen and the device doesnt reboot, make sure the batteries in your Fire Stick remote are fresh. Keep checking back for updates from editors whenever there is a verified TV player outage going on. Checking your modem's lights can provide insight into its current internet connection status. The real solution here is to stop watching TV for a while and get back to doing something meaningful like accomplishing stuff in my life! Time Machine vs Arq vs Duplicati vs Cloudberry Backup. 17-06-2022 Unpacked the Firestick and set it up correctly. Problem is then I have to disconnect everything else. The Fire TVs remote uses a Bluetooth connection rather than an infrared one like more standard remotes. So if youre having trouble with your Firestick remote, the first step to take is try new batteries. Mine did the same thing, spent an hour or so with tech on line. To tweak the settings, you can take these steps: If you're on Amazon Fire TV, simply go to Settings > Device Options > Date & Time and make sure Automatic Time Zone is switched on. Is this true??? Step 1: If your Wi-Fi doesnt seem to be working, first make sure you are connected by heading to the Fire TV Home screen, then selecting Settings, and then Network. You can try restarting your WiFi router as well. This will solve many of the most common issues. Is anyone having an issue with a white box on the screen that say Home, title of movie, app, ect and cannot get rid of it? I am giving up and just ordered a ROKU stick. It says downloading latest software all to NOT actually download it and start all over again!! I have had issues since 9 am cst this morning. Youview: I hear a loud pop/static sound between every ad break. Be sure you're close enough to the TV and there are no obstructions. The Best Amazon Drive Alternative in 2023: Where to Move Your Data Before the Shutdown? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If things still arent working, make sure that both your Firestick and the device youre trying to mirror from are connected to the same WiFi network. But I cant register it again. Mine same thing. It would be an awesome product if all the bugs were worked out of it. Ryan Perian is a certified IT specialist who holds numerous IT certifications and has 12+ years' experience working in the IT industry support and management positions. A lot of people seem to suddenly be having this problem, The same thing started happening to me yoday. I have unplugged etc, Ive been having alot of issues since around that time, Ive tried the fixes I can and still really bad with fail to connect, buffering, yada yada. How do I link my smart TV to the STV Player? Unplug the Firestick If your remote is using fresh batteries and the restart command isn't working, then you can restart the device by simply unplugging it and letting it sit for about a minute. Finally, if either device isnt up to date, it can cause Fire Stick mirroring issues, so make sure to check for updates on both the Fire TV and your other devices. Just contact Amazon they gave me a new remote and all is fine now. I have many Fire Sticks but this was the first 4K. The next morning it would only give a blank screen. I think Amazon put out some shit OS that screwed so many devices. Copyright 2007-2020 STV. I am fed up. No matter what your favorite media streaming service might be, youll need a way of getting the latest episode of The Umbrella Academy or The Boysto your television. It lasted almost 2 years. A restart can fix many loading issues and the black screen bug. Now its time to watch all your STV favourites and explore all our STV Player exclusives! No problem. And you can watch every minute of any game this weekend for free as part of the inaugural matches on MLS Season Pass. 11:50 AM @AntS Thanks for confirming, that explains it. * Android devices that are older than Android OS 4.2 (Jelly Bean) Its still not exactly cheap, but this 77-inch Sony OLED TV is $300 off. The Fire TV logo will show that the device has shut down and is restarting, which is also the sign that you can let go of the controllers buttons. Its unlikely that they arent compatible since the Firestick can use almost all 5 GHz and 2.4 GHz networks, but very old routers might have a problem connecting. Reset the WiFi. It is still working good? Most likely its the otg cable you have plugged into your fire stick that is causing the problem, unplug it and and any external drive and it will reboot the firestick ok, then reconnect your otg cable and external drive. If you are not receiving newsletters, please check your spam folder. Used it for years and suddenly it cant connect to the network! I realized it was not my fire stick it was that particular TV so I rebooted my TV and my Fire stick is working fine. Click on the 'Join STV/Sign in' button. 17-06-2022 I an only get a flashing screen. Installed my downloads from Amazon, (the factory reset deleted all), installed Wi-Fi & internet fix for fire TV & tablets from safe fig apps. Hope this works for you! Hi Chris, tv details as follows, not tried resetting the hub, should I? Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Also, have you tried a Smart Hub reset of the TV? Same thing! If you find yourself unable to connect to Wi-Fi or get stuck at the Fire TV boot logo, weve got a solution for you. - last edited sometimes I watch a show and hen I switch channels i have to reboot. Update your Fire Stick and its apps. ) in. Mine has been acting up since it updated on Monday, June 27th. Hi Chris, just tried that but that update is not available and after running the check says the software version I quoted was the up to date version? . It kept rebooting due to storage issue. Turned on TV. The device will shut down and restart, and you should see the Fire TV logo appear as it reboots. If you are not registered, you will now need to fill in the STV Player registration form. Still nothing. What to do: Open the STV Player app. It will work with Cochlear Nucleus 8, Nucleus 7, Nucleus Kanso 2, and Baha 6 Max sound processors. The service provider and seller, no one is responding. If nothing else works, a factory reset will completely wipe the device but fixes many issues. If youve already tried fresh batteries and youre still experiencing Firestick remote issues, then try reconnecting the remote to your Firestick by holding the home button on the remote for about 10 seconds. The Firestick runs off of a USB power supply, so its possible to plug it into a phone charger or even a USB port on your TV, but this is not recommended.